SAKK Coordinating Center, Phone +41 31 389 91 91, Fax +41 31 389 92 00
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SINATRAS HELP
My buttons are not working, I can't save anything
Please click on the button below to test if the security settings of your browser are set correctly. If nothing happens, please adapt the
settings according to the explanations below.
Click here!
Solution for
Internet Explorer: Add https://www.sakk.ch/Sinatras/ to your trusted sites
When using Internet Explorer, if you click on the buttons on the form and nothing happens, the site seems to be in a deadlock, do the following:
Add https://www.sakk.ch/Sinatras/ to your trusted sites. More information on how to do this can be found here:
> Working with Internet Explorer Security Settings
Solution for
Firefox: Enable JavaScript (at least for this site)
When using Firefox, if you click on the buttons on the form and nothing happens, JavaScript is probably disabled. Enable JavaScript in general or just for this site. More information on how to do this can be found here:
> Firefox preferences / Content Options
I do not have access to my trials
Solution: Contact the SAKK CC to update your rights
Click on 'MY PROFILE' on the left hand side to see what rights you have on what trials. If your rights are not correct, please contact the SAKK Coordinating Center (Phone +41 31 389 91 91) in order to update your rights.
I forgot my password
Solution: Contact the SAKK CC to reset your password
If you forgot your password, please contact the SAKK Coordinating Center (Phone +41 31 389 91 91) in order to reset it.
Helpful Links
> Download Internet Explorer
> Download Firefox
> Download Adobe Acrobat Reader
> Download Netviewer client software
Please note that Netviewer should only be started when you are asked to do so by the SAKK Coordinating Center.
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SAKK 2009